It took the German Amazon website a while to offer books for the Kindle in German, but to my amazement, when I went to amazon.de this morning with my amazon.com account, I get this:
You've got to be kidding: They won't let you buy books for the American Kindle from the German site?
Wednesday, May 18, 2011
Thursday, April 14, 2011
How Dollar Rent-a-Car Forces their Overpriced Insurance on US Customers in Germany
Dollar Rent-a-Car seems to have invented a new scheme on how to inflate rental fees for unexpecting US customers visiting Germany.
When I showed up at the Dollar Rent-a-car counter at Munich airport, however, a customer service rep named Benita Brunner refused to hand out the reserved car, demanding that I purchase additional LDW insurance.
I explained that my Visa Platinum card would cover LDW and that no additional insurance had to be purchased according to the credit card contract (also, liability insurance is included in the rental fee in Germany by law). Borderline patronizingly, she pointed at the fine print of the confirmation:
What? Apparently, Dollar wants a *cover letter* of the credit card company to accept insurance coverage? I'm not even sure the major credit card companies deal with this kind of nonsense, and I certainly didn't have a printout with me.
That's a 71% price increase, or, by today's currency conversion rate, $174.
I'm going to file a complaint with their customer service department, just wanted to get the message out. Be careful to not step into this trap.
Subscribe to:
Posts (Atom)